Speak Up - Be Heard
Bespoke
'Freedom to Speak up' (FTSU) services
We pride ourselves in providing bespoke 'Freedom to Speak up' (FTSU) services.
Driven by the best outcomes for patients and users of health services we are here to help you adhere to the principles of 'speaking up' first introduced by Sir Robert Francis in 2015. See Exec summary via link below.Since that time NHS services have been embedding their FTSU systems and policies. There has been variable progress and it is clear that there is significant room to further embrace the principles.The unique challenges seen particularly in small organisations, such as primary care, those providing contracted services for the NHS, charitable organisations, hospices and nursing homes are those we support.
Denise Matthams - Clinical Director / Co Founder
PGDip BSc(Hons), RGN,RSCN
An experienced clinical leader, with board level experience in Commissioning, Acute/Community providers and Charitable sectors. Denise is driven by improving quality outcomes in Healthcare, and is experienced as an independent Freedom to Speak up Guardian
Sarah Baker - Clinical Director / Co-FounderB.Ed ( Hons), RGN, RSCN, RHV
An experienced leader who has worked at executive level across health and social care gaining strong clinical and leadership skills to improve outcomes. Sarah was the Board Lead for 'Freedom to Speak up' in a large charitable organisation.
There is more to 'FTSU' than Whistleblowing
It's about creating a culture where:• Everyone, regardless of their role feels able to speak up to prevent potential harm
• Staff feel empowered to make suggestions as an opportunity for improvement
• Learning from complaints and when things haven’t gone as planned is normal practice
We are able to provide bespoke packages,
these might include:
• Provision of FTSU guardian services
• A review of your FTSU policy, with recommendations for improvement
• Face to face / on-line discussion & learning packages
• Board / Senior leadership (SLT) seminars
• Independent FTSU investigations
Contact us
for an informal discussion and further information
Denise Matthams
[email protected]
Sarah Baker
[email protected]
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